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Privacy Policy

Applied Torque Privacy Policy

 

Applied Torque Systems Ltd and Applied Torque Ltd are both part of the Applied Torque Group. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics: 

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Changes to our privacy policy
How to contact us 
 

What data do we collect?


Applied Torque collects the following data:

Personal identification information (Name, email address, phone number, etc.)
 

How do we collect your data?


You directly provide Applied Torque with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser's cookies.
Facebook Pixel, WhatConverts, Tawk.too, Google Analytics, Microsoft Bing & Google Ads

 

How will we use your data?  

Applied Torque collects your data so that we can:

Process your order, manage your account.
Email you with special offers on other products and services we think you might like.
Send you Calibration & Service Reminders
  

When Applied Torque processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. 

How do we store your data?


Applied Torque are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect Online.

 

Marketing


Applied Torque would like to send you information about products and services of ours that we think you might like, we will not pass your details onto any third parties without written request.

If you have agreed to receive marketing, you may always opt out at a later date.

 You have the right at any time to stop Applied Torque from contacting you for marketing purposes or giving your data to other members of the Applied Torque Group.

If you no longer wish to be contacted for marketing purposes, please email sales@appliedtorque.co.uk

 

What are your data protection rights?


Applied Torque would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 The right to access - You have the right to request Applied Torque for copies of your personal data. We may charge you a small fee for this service.

 The right to rectification - You have the right to request that Applied Torque correct any information you believe is inaccurate. You also have the right to request Applied Torque to complete information you believe is incomplete. 
 

The right to erasure - You have the right to request that Applied Torque erase your personal data, under certain conditions.

 

The right to restrict processing - You have the right to request that Applied Torque restrict the processing of your personal data, under certain conditions.

 

The right to object to processing - You have the right to object to Applied Torque processing your personal data, under certain conditions.

 

The right to data portability - You have the right to request that Applied Torque transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you.  If you would  like to exercise any  of these rights, please contact us at our email:

Call us on: 02920 888883

Or write to us at: Unit S Trecenydd Industrial estate, Caerphilly, CF83 2RZ

 

What are cookies?


Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

 

How do we use cookies?


Our Company uses cookies in a range of ways to improve your experience on our website, including:

 Keeping you signed in
Understanding how you use our website 

 

What types of cookies do we use?


There are a number of different types of cookies, however, our website uses:

Functionality - Applied Torque uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and  third-party cookies are used.
Advertising - Applied Torque uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Applied Torque sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on  your browsing  patterns on our website.

How to manage cookies


You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features  may  not function as a result.

 

Changes to our privacy policy


Applied Torque keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 30th November 2020.

 

How to contact us


If you have any questions about Applied Torque's privacy policy, the data we  hold  on  you,  or you would like to exercise one of your data protection  rights,  please do  not hesitate to  contact us. 

Email us at: sales@appliedtorque.co.uk Call us on: 02920 888883

Or write to us at: Unit S Trecenydd Industrial Estate, Caerphilly CF83 2RZ
 

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