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Delivery Policy

• All orders over £200 are delivered free of charge (excluding delivery charges for products where such charges are specifically stated).
• We can only offer free delivery to mainland UK (Great Britain) addresses.
• All orders will be delivered to a single address.
• Delivery lead times are shown adjacent to individual products and indicate the estimated number of working days until delivery.
• For orders placed Monday to Thursday before 4:00pm. The number of working days starts the following day.
• For orders placed on Friday before 4:00pm. The number of working days starts the following day *.
• For weekend orders placed after 4:00pm on Friday or on a Saturday or Sunday. The number of working days starts on the following Monday *.

* Bank holidays:
• Orders placed on a bank holiday shall be deemed placed the following working day.
If the proposed delivery day is a statutory bank holiday, delivery shall be made the following working day.
• All deliveries must be received and signed for by a person aged 18 or over.
• If no one is available to take the delivery, we will leave details at the address to rearrange delivery. We may need to make an additional handling charge for the return and re-delivery.

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